The Resolved Legacy Group respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard your information when you visit our website, submit forms, or communicate with us via phone, email, or SMS.
1. Information We Collect
Personal Information We may collect the following information when you interact with us:
Name
Phone number
Email address
Property address
Any information you provide through forms or service requests
Automatically Collected Information We may also collect:
IP address
Browser type
Device information
Website activity and pages visited
2. How We Use Your Information
We use your information to:
Respond to inquiries and service requests
Schedule appointments and consultations
Send appointment reminders and service notifications
Provide customer support
Send communications you have consented to receive
Improve our website, services, and user experience
3. SMS Consent & Communications
By providing your phone number and opting in through our website forms, you consent to receive SMS messages from The Resolved Legacy Group related to your interactions with our services.
Opt-In Method:
Users opt in by submitting a form and checking a clearly labeled, unchecked SMS consent checkbox
Consent is not a condition of purchase
Types of Messages You May Receive:
Appointment reminders
Service updates and notifications
Customer support messages
Occasional service-related updates (if consented)
SMS Disclosures:
Message frequency may vary
Message and data rates may apply
You will only receive messages if you have explicitly opted in
Opt-Out Instructions: You can opt out at any time by replying:
STOP to unsubscribe
HELP for assistance
4. Information Sharing
We do not sell, rent, or share your personal information with third parties for marketing or promotional purposes.
We may share your information only with:
Trusted service providers working on our behalf
CRM and communication platforms used to deliver our services
Legal authorities if required by law
Non-Sharing Clause: No mobile information will be shared with third parties or affiliates for marketing or promotional purposes. All the above categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.
5. Data Security
We implement reasonable administrative, technical, and physical safeguards to protect your personal information. However, no method of transmission over the internet is completely secure, and we cannot guarantee absolute security.
6. Your Rights & Choices
You have the right to:
Access your personal data
Request corrections or updates
Request deletion of your data
Opt out of communications at any time
To exercise your rights, please contact us using the information below.
7. Cookies & Tracking Technologies
We use cookies and similar technologies to:
Improve user experience
Analyze website traffic
Enhance our services
You can manage or disable cookies through your browser settings.
8. Third-Party Links
Our website may contain links to third-party websites. We are not responsible for their privacy practices or content.
9. Updates to This Policy
We may update this Privacy Policy at any time. Updates will be posted on this page with a revised effective date.
10. Contact Information
If you have any questions about this Privacy Policy, please contact us:
The Resolved Legacy Group 📧 Email: [email protected] 📞 Phone: +1 201-344-4881 📍 Address: 2232 Dell Range Blvd
